Frequently asked questions

1. What is your refund policy?

Due to the nature of digital products, all sales are final. Once your purchase is complete and the files are available for download, we are unable to offer refunds or exchanges. Please ensure you review the product details before completing your purchase.

2. Can I resell the digital products I purchase?

Our digital products are available under three types of licenses:

• Personal License: This license is for personal use only. You may print and use the files for personal projects such as gifts, home décor, and other non-commercial uses. Reselling or distributing the files as they are is prohibited under the personal license.

• Commercial License: This license allows you to use the purchased products for commercial purposes. You can incorporate the files into products that you sell, but you cannot resell or redistribute the files themselves.

• Extended License: The extended license allows you to resell or distribute the products. You may sell products that include the files, but you cannot sell the raw files themselves. This license is ideal for reselling or creating items from the digital files.

3. How do I use my digital products?

Once you complete your purchase, you will receive an email with links to download your files. Simply follow the instructions to download the products to your device. For editing, we recommend using Canva or similar design software.

4. Can I get free resources?

Yes! We offer free resources on our website, including printable designs and other helpful materials for your projects. You can access these resources by visiting our Freebies Library. Simply sign up for our newsletter to stay updated on new freebies and exclusive offers.

5. How do I buy your products?

You can purchase our digital products directly through our website. We also have a shop on RaketPh if you prefer to make your purchase there. You can follow this link to check out our shop on RaketPh: Click here to visit Beezy Mama on RaketPh
Both platforms offer the same products, so choose the one that’s most convenient for you!

6. What if I have trouble with downloading or using the products?

If you experience any issues with downloading or using your digital files, please reach out to us at contact@beezymamaonline.shop. We are happy to help you with any technical difficulties you may encounter.